At the Sherpa Companies we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website SherpaLane.com] (the "Site") and opt into any of our SMS (text messaging) services. By using our Site and SMS services, you agree to the terms of this Privacy Policy:
1. Information We Collect. We may collect the following information related to our SMS services:
- Phone Numbers: When you opt in to receive SMS messages from us (e.g., by providing your phone number through a form on our Site or texting a keyword to our shortcode), we collect your mobile phone number.
- Message Data: We may collect the content of messages you send to us (e.g., responses to our texts) and metadata such as the date, time, and frequency of those messages.
- Opt-In Data: Information confirming your consent to receive SMS messages, including the method and timestamp of your opt-in.
- Other Information: If you provide additional details (e.g., name, email, or preferences) alongside your phone number, we may collect that too.
2. How We Collect Information. We collect SMS-related information in the following ways:
- Directly from You: When you submit your phone number via our Site, text a keyword to our designated number (e.g., "JOIN" to 12345), or reply to our messages.
- Automatically: Through our SMS service providers, which log interaction data like message delivery status or opt-out requests.
SMS Terms & Conditions
3. Opting In and Out of SMS
- Opt-In: By providing your phone number and agreeing to receive SMS (e.g., checking a box or texting a keyword), you consent to our text messaging program. Message and data rates may apply, and message frequency may vary.
- Opt-Out: To stop receiving SMS messages, reply "STOP" to any text we send, or contact us at info@sherpalane.com. We will process your opt-out request promptly, though you may receive one final confirmation message.
4. SMS Message Activity
5. Data Security. We use reasonable technical and organizational measures to protect your SMS data from unauthorized access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security of your information.
6. Your Rights. Depending on your location, you may have rights to:
- Access the personal information we hold about you.
- Request correction or deletion of your data.
- Withdraw consent for SMS communications at any time (via "STOP")
